Terms of Service

The services are provided by Individual Entrepreneur Itai Schkolnik (ИП Школьник Итай), registered in the Russian Federation.

• ИНН / Tax ID: 631945934177
• ОГРНИП / Registration number: 326632700164260
• Registered address: 443017, Russia, Samara Region, Samara, Yuzhny proezd 65
• 443017, Россия, Самарская обл., Самара г.о., г. Самара, пр-д Южный, д. 65

In these terms "I", "me" and "the Provider" refer to Individual Entrepreneur Itai Schkolnik. "You" and "the Client" refer to the person or company purchasing the services.

I sell business advisory services delivered remotely. At the time of publication the services are:

• Strategy Session: one 90-minute session by video call, a pre-session questionnaire, and a written summary with recommendations.
• Three-Session Sprint: three sessions over four weeks, a written action plan, and email support between sessions.
• Monthly Advisory Retainer: two sessions per month, unlimited email advice, and a quarterly review, with a minimum term of three months.

The exact contents, price and delivery timeframe of each service are those displayed on the website at the moment you pay. The website is the authoritative description of the service. I may change the services and prices offered to new clients at any time; changes do not affect services you have already paid for.

Advisory services are professional opinions based on the information you provide and on my experience. They are not legal, tax, accounting, investment or financial advice, and they are not a substitute for such advice from a licensed professional in your jurisdiction.

Services are booked by contacting me by email or WhatsApp and paying the price of the chosen service in advance. A booking is confirmed when payment has been received. After confirmation I contact you within one business day to agree session times and send you the pre-session questionnaire.

Sessions are delivered by video call using a common platform such as Google Meet or Zoom. You are responsible for having a working internet connection, camera and microphone. A telephone call may be used instead by agreement.

You may reschedule a session free of charge by giving at least 24 hours notice in writing. A session that you do not attend and have not rescheduled with at least 24 hours notice is treated as delivered. If I have to reschedule a session, I offer a new time; if no time suits you, that session is refunded in full.

Written deliverables are sent by email. Session summaries and action plans are delivered within 3 business days of the relevant session. Retainer session notes are delivered within 2 business days. Business days are Monday to Friday excluding public holidays at my location.

Sessions in a Sprint are intended to be completed within four weeks of the first session and in any case within eight weeks. Retainer sessions not used within the month they belong to do not carry over unless agreed in writing.

The quality of advice depends on the quality of information. You agree to:

• Complete the pre-session questionnaire honestly and return it before the first session.
• Provide accurate and reasonably complete information about your business when asked.
• Attend sessions on time and ensure that the people needed for a decision are present.
• Confirm that you have the authority to purchase the services on behalf of your company, if you are buying as a company.
• Make your own decisions. You remain solely responsible for whether, when and how you implement any recommendation.

All prices are stated in US dollars (USD). Unless expressly stated otherwise, the price shown is the full amount payable for the service.

Payment is made in advance through the payment link or invoice I send you. Payments are processed by a third-party payment provider; I do not receive or store your card details. Your bank or card issuer may apply currency conversion or international transaction fees, which are outside my control and are not refundable by me.

The Monthly Advisory Retainer is billed monthly in advance. The first payment covers the first month; subsequent months are invoiced on the same day of each month. If a retainer payment is not received within 7 days of the due date, I may pause sessions and email support until payment is made.

If you dispute a charge with your card issuer instead of contacting me, I may suspend outstanding services until the dispute is resolved. Please contact me first; refunds are handled according to the Refund Policy.

Cancellations and refunds are governed by the Refund Policy published on this website, which forms part of these terms. In summary: a full refund is available if you cancel more than 48 hours before the first session, completed sessions are not refundable, unused sessions in a package are refunded pro rata, and retainers can be cancelled with 30 days notice.

Written summaries, action plans, notes and any other materials I deliver to you are prepared for your business. Once you have paid in full, you receive a perpetual, non-exclusive, non-transferable licence to use, copy and adapt those materials for the internal purposes of your business.

I retain ownership of the methods, frameworks, templates, checklists and general know-how used to produce the materials, and I remain free to use them for other clients. You may not resell delivered materials, publish them as your own work, or use them to provide advisory services to third parties.

Everything you provide to me, including your data, documents and trade secrets, remains your property. I use it only to deliver the services.

I treat all non-public information about your business that I receive in the course of the services as confidential. I do not disclose it to third parties, and I do not use it for any purpose other than delivering the services to you, unless you give written permission.

This obligation does not apply to information that is already public, that I already knew before you disclosed it, that I receive lawfully from someone else, or that I am required to disclose by law or by a court or regulator. It continues for three years after the services end.

You agree to keep confidential any pricing, proposals or materials I provide that are not published on the website.

I may state that your company is or was a client, without disclosing details of the work, unless you ask me in writing not to.

I commit to delivering the sessions and written materials described, with care and professional skill. I do not guarantee any particular business outcome, such as an increase in revenue, profit, leads or valuation. Results depend on your decisions, your execution, market conditions and many factors outside my control.

To the fullest extent permitted by applicable law, my total liability to you arising out of or in connection with the services, whether in contract, tort or otherwise, is limited to the total amount you paid me for the services in the three months preceding the event giving rise to the claim.

To the fullest extent permitted by applicable law, I am not liable for any loss of profit, loss of revenue, loss of business, loss of data, or any indirect or consequential loss, even if I was advised of the possibility of such loss.

Nothing in these terms excludes or limits liability that cannot be excluded or limited under applicable law, including liability for intentional misconduct or for harm caused to life or health.

These terms and any dispute arising out of or in connection with them are governed by the laws of the Russian Federation.

If a dispute arises, you and I agree to try first to resolve it by discussion in good faith. Either party may start this process by writing to the other. If the dispute is not resolved within 30 days of that written notice, it is subject to the exclusive jurisdiction of the competent court at the Provider's registered location in Samara, Russian Federation, unless mandatory law gives you the right to bring a claim elsewhere.

If you are a consumer under the mandatory consumer protection law of your country of residence, nothing in this section deprives you of the protection of that law.

These terms, together with the Refund Policy, the Privacy Policy and the description of the service on the website at the time of payment, are the entire agreement between you and me for the services. Any changes to a specific engagement must be agreed in writing, including by email.

If any part of these terms is found invalid or unenforceable, the rest remains in effect. A failure to enforce a right is not a waiver of it. You may not transfer your rights under these terms to anyone else without my written consent.

I may update these terms from time to time. The version in force is the one published on the website with the effective date shown at the top. Changes apply to purchases made after the effective date.

Questions about these terms can be sent to the email address shown in the footer of this website, or by WhatsApp to the number shown there. Please include your name, your company and the date of your booking.